DIRECTV Installation

1. Order your DIRECTV System with professional installation. You can order online or if you have additional questions, call us at the number at the top of the screen.
   
   
2. We arrange for a professional installer from your general area to contact you within 3 to 5 business days after you place your order with us.
   
   
3. Your satellite system requires a clear line-of-sight to the southern sky. An installers will determine this for you during installation.
   
   
4. As a convenience, we will place a customer care call to you on the 5th business day, confirming that an installer has contacted you.
   
   

• Mounting and grounding your satellite dish on an exterior vertical wall of a single family dwelling
• Every aspect of the installation is in full compliance with the National Electric Code.
• Installing up to 125 feet of RG-6 cable to one (1) DIRECTV^® System receiver ("the Primary DIRECTV Receiver") through one exterior and one interior wall
• Routing of cable through a standard wood frame structure or a single layer of masonry
• All structural cable penetrations are weather sealed with UV resistant RTV silicone.
• Connection of the Primary DIRECTV Receiver
• Connecting Primary DIRECTV Receiver to phone jack, if receiver is within 25 feet of phone jack**
• The satellite receiver's remote has been programmed to work with the customer's equipment (i.e. TV, VCR).
• Maximizing signal strength and activating the account for DIRECTV^® programming.
• At least 20 minutes of customer training on the operation of their system
  
• For DIRECTV DVR or HD DVR orders, a dual run of up to one hundred twenty-five feet of swept tested RG-6 between the LNB and primary TV is supplied by the installer.

*Please note:

1. Complex and/or custom installations, including multiple DIRECTV receivers, special purpose satellite dishes, etc., will result in additional fees. Please contact us for details before ordering.
2. Purchasers of professional installation service (or equipment where professional installation is included at no charge) will be assessed and agree to pay American Satellite & Entertainment a $50.00 fee if the professional installer cannot acquire the proper satellite signal due to line-of-sight issues, or if installation service is cancelled after the installer has arrived at the desired location at the agreed upon date and time.
3. Pricing for existing customers may vary and certain conditions apply, please call for details.

**A telephone connection is required to receive pay per view and sports programming and is required in all installations.

• Install or relocation of additional receivers
• The splitting of existing or new satellite lines.
• Extra RG-6 cable over 125 feet per run
• Mounting and grounding the DIRECTV System 18" mini-dish on any surface of the home where a 30' ladder can not reach
• Drilling through more than one exterior and one interior wall
• Providing any enhancements to existing phone system. (i.e. upgrading a phone line to support a 56K modem. There will be an additional charge to customer if no suitable existing connection is available.)
• Connections to stereo, VCRs and/or various audio components that are not co-located with the DIRECTV Receiver
• Special moldings or other cosmetic hardware used to hide exposed cables
• Non-penetrating roof mount, pole mount or chimney mount (unless required for line of sight)
• Removal and/or repair of previously mounted equipment (without Waiver of Liability signed off by customer)